Privacy Policy

1. Introduction

Welcome to The Kalinga Kalpa ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website and educational services.

2. Data Accessed (Information We Collect)

We collect personal information that you voluntarily provide to us when you register on the website, attempt mock tests, or express an interest in obtaining information about us.

• Personal Identity: Name, Age, and Educational Qualification.
• Contact Data: Phone number and Email address (via Google Login or manual entry).
• Authentication Data: User IDs and authentication tokens provided securely by Google Firebase.
• Educational Data: Mock test scores, progress reports, time taken per test, and answers submitted.

3. Data Processing and Usage

We collect, process, and handle personal information via our website for the essential business purposes described below:

• **To facilitate account creation and logon process:** We use your email or phone number to manage your account and authenticate your identity.
• **To provide core service functionality:** We process and analyze your educational data to generate accurate results, leaderboards, and detailed performance reports.
• **To maintain safety and security:** We use data to monitor for fraudulent activity (e.g., bot attacks) via security tools like reCAPTCHA and Firebase App Check.
• **To communicate with you:** We may use your contact details to send you important service updates about exams or study materials.

4. Data Sharing

We **do not sell** your personal information to third parties. We only share information with the following third-party service providers for the purpose of operating and maintaining the application:

• **Google Firebase:** For hosting, database, authentication, and security services, **which are essential for the core functionality and security of the application.**
• **Google Analytics (Optional):** To understand how users interact with our website, **which helps us diagnose issues and improve the user experience.**

5. Data Storage and Protection

Your personal information and educational data are **securely stored on Google Firebase servers**, which comply with industry-standard security and privacy protocols. We have implemented and maintain appropriate technical and organizational security measures (including encryption, firewalls, and access controls) designed to protect the security of any personal information we process against unauthorized access, use, or disclosure.

6. Data Retention and Deletion

Data Retention Policy

We retain your personal information only for as long as your account is active or as needed to provide you with the services. We may retain certain data for internal record-keeping or legal obligations for a period not exceeding two years after account inactivity.

User Deletion Process

You have the right to request access to, change, or request the deletion of your personal information. To request the deletion of your account and all associated personal data, please contact us at: thekalingakalpa@gmail.com.

Please use the subject line **'DATA DELETION REQUEST'**. We will confirm the request and delete all user-related data within **30 days** of receiving a verified request.

7. Contact Us

If you have questions or comments about this policy, you may email us at thekalingakalpa@gmail.com.